Voicemail Shortcuts

While listening to the Main Menu

Key(s) / Task

  • 1       Hear new messages
  • 2       Send a message
  • 3       Review old messages
  • 4       Change setup options
  • 41     Change greeting
  • 412    Turn on/off alternate greeting
  • 431    Change phone pin
  • 432    Change recorded name
  • 5       Find Messages
  • 51      Find messages from subscriber

While listening to a Message

Key(s) / Task

  • 1       Rewind - 5 seconds
  • 2       Pause / resume
  • 3       Fast-forward 5 seconds
  • 33      Fast-forward to end
  • 4       Slow Playback
  • 44      Slower playback
  • 5       Play message properties
  • 6       Fast playback
  • 66      Faster playback
  • #       Skip message, save as is
  • ##     Skip message, save as New

During the Message Menu

Key(s) / Task

  • 334     Restart message
  • 335     Play message properties
  • 336     Forward
  • 337     Delete
  • 338     Replay
  • 3382    Replay to all
  • 339     Save / Restore as saved

After Message Menu

Key(s) / Task

  • 1       Rewind - 5 seconds from end of message
  • 4       Replay message
  • 5       Play message properties
  • 6       Forward message
  • 7       Delete
  • 8       Replay
  • 82      Replay to all
  • 88      Call the subscriber
  • 9       Save / Restore as new
  • #       Save as is
  • ##      Save as New / restore as New

Send Message Menu

Key(s) / Task

  • # Send message
  • 1       Mark Urgent
  • 2       Request return receipt
  • 3       Mark private
  • 4       Request future delivery
  • 5       Review recording
  • 7       Add to recording
  • 91      Add name
  • 92      Hear all names (and delete all names)
  • *       Cancel message

Listening to your Messages

From the Main Menu

  • Press 1 to listen to New messages
  • Press 31 to listen to Saved messages
  • Press 32 to listen to Deleted messages
  • Press 7 to Delete message
  • Press 9 to Save message
  • Press # to skip to the next message.

Alternate Greeting (Vacation Message)

Enable this greeting to play during a specific time period when you want to indicate special circumstances. Eg: on vacation, away on business etc. While your alternate greeting is active, callers will not be allowed to leave you messages.
If you chose not to set an expiration date the voicemail system will play a prompt after you log onto the phone, reminding you that your alternate greeting is still enabled.

To Enable Your Alternate Greeting:

From the Main Menu

  • Press 4 to select Setup Options
  • Press 1 to select Greetings
  • Press # skip hearing your current greeting
  • Press 2 to turn on your alternate greeting
  • To End Your Alternate Greeting:
  • Press 1 to specify the day and time when you want the voicemail system to end it. When prompted, enter it by using either the 12- or 24-hour clock format.

Private Lists

You can use private distribution lists to create your own groups of voice message recipients. When you address a voice message to one of your private lists, all of the recipients on the list receive the message. 10 empty private lists have been provided for you to personalize. Only you can send voice messages to your private lists. You can have up to 25 members per private list.

To create a Private List:

  • Log on to you voicemail
  • From the main menu
  • Press 4 for setup options
  • Press 2 for message settings
  • Press 4 to edit private lists
  • Press 1 to hear lists
  • Press 2 to change names
  • Chose private list by number from 1 to 20. Enter list number. After the voicemail system plays the list name "Empty List", follow the prompts to add names to the list
  • Press * when finished adding names to the list
  • Press 4 to Record the name of the list, press # to end recording
  • Press * to save the new name

To change members of a Private List:

  • Log on to you voicemail
  • From the main menu
  • Press 4 for setup options
  • Press 2 for message settings
  • Press 4 to edit private lists
  • Press 2 to change names
  • Choose the private list whose members you want to change
  • press 1 to add names
  • Press 2 to play names
  • Press 3 to delete a name
  • Press 4 re-record the lists name to save the changed list
  • Press * to save changes

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