Migration to Moneris

Contents

What is this?

Applications developed by ADT that encompass E-Commerce need to have their back end solution converted from PSiGate to Moneris as the payment gateway.

Why is it happening?

The Western Bank Card Committee has approved the use of Moneris as a new vendor for payment gateway and has elected to migrate all current PSiGate customers. For more information on Moneris in general please see our E-Commerce documentation.

How does it affect the application and its users?

Standalone Applications

All efforts will be maintained to migrate these applications without any functionality loss. Each application will be assesd individually.

WTS Conferences Application

The WTS Conferences tool is a shared application. As such, we will need to create a second copy of this application and migrate users of it from the current application to the new application.

This means the URL you use for your conference payment will need to change.

Processing Refunds

The PSiGate storefront will remain accessible to the administrator for 60 days to process refunds. After that, refunds will need to be processed another way. For more information, please contact Sandy Philip in Financial Services at sjphilip@uwo.ca, or x.84598.

What is the timeline?

Currently we migrating PSiGate customers as their yearly renewals come up. Including the 30 days advance notice we are required to give PSiGate we expect to complete the migration within the summer of 2017.

What do we need from you?

  • Confirmation of Renewal Date - Sandy Philip may be in touch if we do not have your renewal date on record.
  • Fill out Merchant Application Form for Moneris - An account will need to be set up in advance with Moneris. For more information, please see our Merchant Application Form documentation.
  • Testing and Sign Off - An ADT developer will work on converting the application to work with Moneris and do internal testing. However, we need the application owners to test and sign off on each of their applications.

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