iOS 11 Compatibility with Office 365 Mail

By: David Ghantous

October 3, 2017

Apple iOS 11, originally released on September 19, created a compatibility issue that may have prevented users from accessing their Office 365 mail if they use the native mail application on their iPhone or iPad.

Apple believes that they have corrected this issue and has released a revision to the software – iOS 11.0.1. WTS has tested this release on a variety of systems and user setups and has not observed a recurrence of the problem.

For anyone who is planning to upgrade an apple device to iOS 11.x or has already upgraded to iOS 11 and is experiencing problems with their Office 365 mail, WTS recommends installing the iOS 11.0.1 update OR using the Outlook app for iOS available in the App Store to access Western Mail.

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