Recent Official Emails Sent By WTS


  • September 28, 2020

    Subject: Zoom Cloud Recording now available for instructors at Western

    This is an official email from Western Technology Services and can be verified at: wts.uwo.ca/official_emails/.

    Western Technology Services is pleased to announce that Zoom Cloud Recording is now available to instructors using Zoom to teach their classes online.  To request access to Cloud Recording please create a Helpdesk ticket at https://jira.uwo.ca/servicedesk .

    Cloud Recordings are only available for 7 days before they are deleted. If you wish to keep your recordings for a longer period of time you will need to copy your recording from Zoom and store it outside of Zoom. When you record a meeting and choose Record to the Cloud, the video, audio, and chat text are recorded in the Zoom cloud. The recording files can be downloaded to a computer or streamed from a browser.

    Please see https://support.zoom.us/hc/en-us/articles/360040771752 for Frequently Asked Questions about Local and Cloud Recording in Zoom.

    Judy Steward
    Associate Director
    Services & Application Support
    Client Services
    Western Technology Services




    Don't Get Phished!
    Verify the authenticity of any email by checking the Official Account Related Emails Sent from WTS. If you do not see the email listed there, do not respond to it before verifying with WTS that it is a legitimate email.

    You can make sure that you are visiting the real page posted by Western WTS (and not a well-crafted forgery) by hovering over the link and verifying that the site starts with https://wts.uwo.ca.


  • September 23, 2020

    Subject: Changes for all Western Zoom meetings and classes coming this Sunday - Please Read

    This is an official email from Western Technology Services and can be verified at: wts.uwo.ca/official_emails/.

    Colleagues,

    Zoom is making changes this Sunday, September 27th, that will affect all Western Zoom users.

    Beginning on Sunday, ALL Western meetings and classes held in Zoom will be required to have a Passcode set or a Waiting Room enabled. If you have not set a passcode for your sessions, a waiting room will be enabled by default.

    For more information about adding a passcode or enabling a waiting room to your Zoom sessions, please or call the WTS Helpdesk at 519 661-3800 or review the documentation at https://support.zoom.us/hc/en-us/articles/360045009111 .

    Judy Steward
    Associate Director
    Services & Application Support
    Client Services
    Western Technology Services

     –

    Don't Get Phished!
    Verify the authenticity of any email by checking the Official Account Related Emails Sent from WTS. If you do not see the email listed there, do not respond to it before verifying with WTS that it is a legitimate email.

    You can make sure that you are visiting the real page posted by Western WTS (and not a well-crafted forgery) by hovering over the link and verifying that the site starts with https://wts.uwo.ca.


  • September 14, 2020

    Subject: Zoom changes scheduled for September 27

    This is an official email from Western Technology Services and can be verified at: wts.uwo.ca/official_emails/.

    Zoom has announced that beginning September 27, 2020 all meetings will be required to have a Passcode set or a Waiting Room enabled.   If your meeting does not have one or both of these security features set by September 27th, Zoom will apply a Waiting Room to all your meetings. This means your attendees will automatically enter a waiting room when they join the meeting and you will need to admit them to the Zoom session from there.
     
    If you already have a Passcode or Waiting Room setting enabled on your Zoom meetings, your settings will remain the same and there will be no change to how your Zoom sessions are configured.
     
    For more information on this change, please see https://support.zoom.us/hc/en-us/articles/360045009111 or call the WTS Helpdesk at 519 661-3800.

    Judy Steward
    Associate Director
    Services & Application Support
    Client Services
    Western Technology Services



Don't Get Phished!

Verify the authenticity of any email by checking the Official Account Related Emails Sent from WTS. If you do not see the email listed there, do not respond to it before verifying with WTS that it is a legitimate email.

You can make sure that you are visiting the real page posted by Western WTS (and not a well-crafted forgery) by hovering over the link and verifying that the site starts with https://wts.uwo.ca .


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