Recent Official Emails Sent By WTS

  • May 04, 2022

    Subject: Atlassian Cloud Migration

    This is an official email from Western Technology Services and can be verified at:

    To all Jira and Kiwi users:

    You are receiving this email to provide more information on the upcoming Jira and Confluence (Kiwi) migration to Atlassian Cloud.

    Jira and Confluence are scheduled to be migrated to the cloud in early Summer. This migration will provide an improved user experience, while maintaining a familiar look and feel.

    How can you prepare for the migration?

    Most Jira projects and Confluence spaces will not require any action to be ready for the migration.

    We anticipate that a few projects and spaces will require some additional cleanup and WTS will contact those owners individually with further information.

    Why are Jira and Confluence being moved to the Cloud?

    Atlassian is discontinuing the on-premises versions of Jira and Confluence. To continue using these products, we need to migrate to the Cloud versions.

    Any questions?

    For any questions regarding the Atlassian Cloud Migration for Jira and Confluence, please submit a ticket to the WTS Helpdesk or call us at (519) 661 3800.


    Atlassian Cloud Migration Project Team
    Western Technology Services

  • May 02, 2022

    Subject: Spamtrap shut down complete

    This is an official email from Western Technology Services and can be verified at:

    You are receiving this email to notify you that Spamtrap has been permanently shut down and is longer accessible.

    For resources on using Office 365 EOP, Western’s new anti-spam solution, visit

    For support and questions about Office 365 EOP, please submit a ticket to the WTS Helpdesk:

  • April 25, 2022

    Subject: Reminder to check Junk Email

    This is a standard email from Western Technology Services and can be verified at:

    You are receiving this message as a reminder to check for legitimate emails in your Junk Email folder.  You will not receive notification when mail is placed in your Junk Email folder, so it is good practice to check regularly.

    The retention period for Junk Email is 180 days (6 months) from the day an item is placed in this folder.

    You will receive this reminder email every Monday until May 2, 2022.

    In EOP, emails identified as lower risk spam go to your Junk Email folder, which is accessed directly from Outlook, or your preferred email client. If any legitimate emails have been filtered as spam, simply add the sender as a Safe Sender. Instructions for doing this can be found at

    To easily find and review your Junk Email folder, WTS recommends right-clicking on the Junk Email folder and selecting Add to Favorites.

    For support and questions about using EOP, please contact the WTS Helpdesk.

    Western Technology Services

Don't Get Phished!

Verify the authenticity of any email by checking the Official Account Related Emails Sent from WTS. If you do not see the email listed there, do not respond to it before verifying with WTS that it is a legitimate email.

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