If this is your first time using this application you are encouraged to take a few minutes to review the entire help contents, but if required you can quickly locate most common functions in this Quick Start section.
About Logical Views
A logical view is an object that contains hosts, domans,
ranges
and pools. In most cases a view will correspond to
a unit, department, facutly but can be any subset of the Ramp database.
Views are created and maintained by the Ramp administrator.
Hosts
A host is the most commonly used view object as a host equates to anything
that has a network card (mac address) including workstations, portables,
servers and network devices and the intent is to register all hosts used
on campus into the Ramp database. Note the network card address
(mac) is used as the primary host key. It is important to understand
that corresponding dns/dhcp records are dynamically added, modified or
deleted in sync with host maintenance as hosts are the source for dns/dhcp
data.
Dynamic and static hosts are supported.
Dynamic hosts are those hosts which use dhcp and do not need to retain the same ip number and host domain name. In most cases they can and should be used for client systems.
Static hosts are those hosts which need to retain the same ip number and host domain name. They may or may not used dhcp. Most non client hosts will be static hosts.
Domains
A domain(s) are assigned to a view and gives the network administrator
rights to that part of the UWO domain tree.
Ranges
A range as the name implies is a set of assigned ip numbers.
Static ranges are available to assign to static hosts while dynamic ranges
consists of numbers reserved for dynamic hosts.
Pools
A pool is basically a list of hosts (mac addresses). They allow
administrators to maintain their list of dynamic hosts and are used to
identify which macs are allowed on a dynamic port.
About The Search Utility
This utiltiy is used for for adhoc database lookups. It is the
generally the quickest way to determine if a host is registered, who a
host is registered to, if a user has a registered host, to lookup host
details, etc.
About View Folders
View folders in the tree panel provide structured access to view objects.
(Hosts, domains, ranges and pools)
Maintaining View Objects
Refer to this section if you need to add, delete or modify a host or
subdomain.
About The Logs Utility
Several logs are available to assist troubleshooting.
TroubleShooting
Need some help refer tho this section.
Currently that access is limited to 5 methods to search for hosts.
Each one will update the Search Results folder will the results and display
number of matches in the message panel. Click on any one of the entries
in the search results folder to display the details for the entry.
By Mac Address
Macs (network cards) addresss are stored in the database as 12 character strings. Note rhere are no seperators.
This method supports a % sign prefix or suffix as a wildchard. However the more exact the search the faster the results so it's worthwhile to be more precise.
eg:
00c0f0123002 - will return a list with one
mac
00c0%
- will return a list of all macs starting wih 00c0.
%f2
-
will return a list of all macs ending will f2
By IpNumber
This method will lookup a static host by ip number. (Currently no wildcard.)
By Host Name
This method will lookup a static host by the host domain name. (Currently
no wildcard)
By Registered To Student or Employee Number
This method will lookup hosts by the student number or employee number.
(Currently no wildcard)
By Registered To UWO Userid
This method will lookup hosts by a person's UWO userid. (Currently
no wildcard)
The hosts folder
-contains a static and dynamic subfolder
-both contain a list of hosts by their corresponding mac number
-clicking a host entry will display the host detail
The domains folder
-contains one or more domain trees assigned to the view
-clicking on a domain will display the domain detail
The ranges folder
-contains a static and dynamic ranges subfolder
-the static and dyanmic range folders can contain multiple subfolders
-each static subfolder contains an allocated and a free subfolder
-clicking on an allocated ip number will display corresponding host
details
The pools folder
-contains multiple pool subfolders
-each pool folder contains a list of hosts by their corresponding mac
number
-clicking on a host entry will display host details
Adding Static Hosts
-click the Static subfolder in Hosts folder or click an ip number in
a Free subfolder of a Static Range
-click the New Button to bring up a new host detail panel
Required
-type in a mac number
-type userid of host in the registered to field
-type name of host
-naviagte the domain tree and highlight the domain suffix then click
the domain name field
-if need to override the default ip number navigate to a free ip number
and click the ip number field
Optional
-click dhcp for a static dhcp host
-select an operating system
-supply a comment
-click the custom tab and add custom text
Save or Cancel
If you click Save the host will be saved and a new host detail panel
displayed.
You can add another host or click cancel when your finsihed adding
hosts.
Modifying A Static Host
-lookup and display host details
-you can do this via a search or clicking on a host or allocated ip
number in a view
-click the Modify Button.
-make changes
-click Save or Cancel
Deleting A Static Host
-lookup and display host details
-you can do this via a search or clicking on a host or allocated ip
number in a view
-click the Delete Button.
Adding Dynamic Hosts
-click the Dynamic subfolder in Hosts folder
-click the New Button to bring up a new host detail panel
Required
-type in a mac number
-type userid of host in the registered to field
-type name of host
-naviagte the pool tree and highlight the pool assign button
Optional
-select an operating system
-supply a comment
-click the custom tab and add custom text
Save or Cancel
If you click Save the host will be saved and a new host detail panel
displayed.
You can add another host or click cancel when your finsihed adding
hosts.
Modifying A Dynamic Host
-lookup and display host details
-you can do this via a search or clicking on a host in a view
-click the Modify Button.
-make changes
-click Save or Cancel
Deleting A Static Host
-lookup and display host details
-you can do this via a search or clicking on a host in a view
-click the Delete Button.
Domains
-coming soon
Three logs are available to assist in troubleshooting.
The Poller Log
This log is used to track which macs are active on ports and record
security events.
-select the log
-select number of lines
-select type of search
-enter search argument
-click the Go button
The Dhcp Log
This log is used to help troubleshoot dhcp problems.
ie: Use it to determine if dhcp requests are being received from a
host.
-select the log to user
-select the number of lines
-enter a search argument
-click the Go button
The Trap Log
Traps are used to auto unlock ports when linkup/linkdown is detected
on the port.
Search the trap log to determine if traps are being received and processed correctly.
-select the building.
-select the network device.
-select the log to use.
-select the number of lines to return.
-enter a search argument.
-click the Go button.
Static Hosts
Static hosts with hard coded ip numbers tend to be problem free.
Use the Test functions on the Host detail panel to confirm the dns lookups
for the host works and that the device can be pinged. Static dhcp
hosts do rely on the dhcp server.
Dynamic Hosts
Dhcp
Confirm the server is seeing dhcp requests from the hosts by searching
the dhcp logs.
Search
- displays the search panel.
Logs
- displays the log utility panel.
Refresh - updates the tree panel
to reflect changes made in the detail panel
New
- display an applicable detail panel for the current selected item in the
tree panel.
Modify - changes a detail
panel to update mode.
Delete - deletes the
records corresponding to the display data
Cancel - cancel out of a
display panel without saving changes
Save
- saves an added or modifed data based on the displayed panel
The main tree consists of a view or group folder, a locked folder and a search results folder.
View Folder
The view folder contains a subset of the Ramp repository organized
as a set of folders.
Hosts
Domains
Ranges
Pools
Group Folder
Contains multiple view folders.
Locked Folder
Contains two subfolders used to list macs and ports which have locked
due to security, abuse or harware problems.
Search Results Folder
Displays folders listing results of a search request. Refer to
the search function.
The message panel displayed at the bottom of the application window
is used to display status and error messages.