Service

Change

Timestamp

Status Message

VOICE

May 4 15:08

Direct dial lines (519-931-XXXX) for Robarts are currently not in service. WTS is investigating and has escalated this to our carrier. Robarts numbers from off campus can still be reached by their direct 2XXXX extension numbers by dialing Western's Main 519-661-2111 number.

VOICE

May 4 13:38

Direct dial lines (519 931 XXXX) for Robarts are currently not in service. WTS is investigating. Numbers can still be reached by their direct 2XXXX extensions

OTHER

May 1 14:22

All systems are operational.

OTHER

May 1 10:15

The WTS Helpdesk Web Form is currently unavailable. The WTS Helpdesk is still available via regular Jira tickets and by phone.

VOICE

Apr 28 14:25

All systems are operational.

VOICE

Apr 28 13:44

WTS has received reports of audio issues related to phone calls being placed to off campus phone numbers. WTS is investigating

EMAIL

Apr 27 15:25

All systems are operational.

EMAIL

Apr 27 13:04

Users may experience issues accessing Office 365 when switching accounts or attempting to sign in. Microsoft is aware of the issue. As a workaround, affected users can try using outlook.office.com

EMAIL

Apr 27 12:10

Users may experience issues accessing Outlook.com when switching accounts or attempting to sign in. Microsoft is aware of the issue.

WIRELESS

Apr 18 12:41

All systems are operational.