Service

Change

Timestamp

Status Message

OTHER

May 19 11:29

All systems are operational.

WIRELESS

May 16 19:38

All systems are operational.

WIRELESS

May 16 18:42

Some people may experience issues with using the Guest Wireless System. WTS is investigating.

WIRELESS

May 14 16:21

All systems are operational.

WIRELESS

May 14 07:47

Wireless service in NSC 7, NCB 117 and NCB 114 are temporarily down. WTS is working on a resolution.

OTHER

May 13 08:05

WTS is investigating an issue with the 'Escalate to' recipe in Jira and has engaged the Vendor. Workaround is to select 'Elements Copy and Sync' from the “…” (ellipsis button) and then select 'Escalate to' recipe.

OTHER

May 11 11:52

WTS is investigating an issue with the 'Escalate to' recipe in Jira and has engaged the Vendor. Workaround is to select 'Elements Copy and Sync' from the “…” (ellipsis button) and then select 'Escalate to' recipe. WTS is investigating a performance issue within the Central Storage infrastructure. Volumes accessed via NFS or CIFS may experience slower access.

VOICE

May 8 10:47

All systems are operational.

OTHER

May 7 08:09

WTS is investigating an issue with the 'Escalate to' recipe in Jira and has engaged the Vendor. Workaround is to select 'Elements Copy and Sync' from the “…” (ellipsis button) and then select 'Escalate to' recipe

VOICE

May 4 15:08

Direct dial lines (519-931-XXXX) for Robarts are currently not in service. WTS is investigating and has escalated this to our carrier. Robarts numbers from off campus can still be reached by their direct 2XXXX extension numbers by dialing Western's Main 519-661-2111 number.