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IT Support (Computer lab-GenLab) 🔗 Copied!
Student-accessible computing labs managed and maintained by Western Technology Services.
Service Description
Student-accessible Computing Labs are available for general student use when not reserved for classes. Western Technology Services (WTS) maintains the computer hardware and software in these labs to ensure a consistent, reliable, and up-to-date computing environment for academic work. The labs supported by WTS for both computer hardware and software maintenance are:
- Health Science Building 13 (HSB 13)
- Health Science Building 14 (HSB 14)
- Health Science Building 16 (HSB 16)
- North Campus Building (NCB 105)
- Social Science Centre 1000 (SCC 1000)
- Social Science Centre 1012 (SCC 1012)
- Social Science Centre 1032 (SCC 1032)
Note: Audio-visual systems within GenLab spaces are supported separately by the Classroom Technology Group.
How to Request or Use the Service
Create a JIRA ticket to the Onsite Team Email: wts-onsite@uwo.ca
What You Need To Use The Service
Must be an active student, staff or faculty member.
Service Details
| Status: | Active |
| Service Availability: | Business Hours: Mon - Fri: 8:30am - 4:30pm ET
|
| Maintenance Window: | N/A: No defined maintenance window for this service offering. |
| Feedback: | |
| Service Charges: | No cost |
| Support Contact: | Create a JIRA ticket to the Onsite Team Email: wts-onsite@uwo.ca |
| Documentation: | N/A |