Hours of Operation

General Hours

WTS standard office hours are Mondays to Fridays from 8:30 a.m. to 4:30 p.m. and we are closed on Saturdays, Sundays and all Statutory Holidays except for the Helpdesk phone hours listed below.

Department MONDAY - FRIDAY
Building Hours (SSB) 0700-1800
Main Office (SSB 4300) 0830-1630
Computer Training Lab (SSB 4230) Reservations Only
Systems Support (Admin) 0830-1630
MAC (Moves/Adds/Changes) Group 0800-1630

Helpdesk Hours

Please note that we are closed on Sundays of long weekends.

Type of Support SUNDAY MONDAY - THURSDAY FRIDAY SATURDAY
Support by Phone  1630-2230 0830-2230 0830-1630  
Drop In Support   0830-1630 0830-1630  

ITRC Hours

Type of Support MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY
Drop In Support  1630-2230 1630-2230  1630-2230
Support by Appointment only   0830-1630 0830-1630  

Scheduled System Maintenance

Scheduled system maintenance can take place on Sundays between 3 a.m. to 12 noon and Thursdays between midnight to 7 a.m. Please refer to the details on our Systems Maintenance Calendar for specific systems that may be unavailable during these times.


Published on  and maintained in Cascade.