Hours of Operation

General Hours

Please note that WTS is closed on all Statutory Holidays or whenever Western is officially closed for holidays.  

 

Department MONDAY - FRIDAY
Main Office (SSB 4300) 0830-1630
Computer Training Lab (SSB 4230) CLOSED
Systems Support (Admin) 0830-1630
MAC (Moves/Adds/Changes) Group 0800-1630

Helpdesk Hours

Type of Support SUNDAY MONDAY - THURSDAY FRIDAY SATURDAY
Support by Phone  1000-2200 0830-2200

0830-1730

1830-2200

 0900-2200
Drop In Support  CLOSED by appointment by appointment  CLOSED

ITRC Hours

Type of Support MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY
Remote Support (using Zoom) 0830-1630 0830-1630 0830-1630 0830-1630 0830-1630

Scheduled System Maintenance

Scheduled system maintenance can take place on Sundays between 3 a.m. to 12 noon and Thursdays between midnight to 7 a.m. Please refer to the details on our Systems Maintenance Calendar for specific systems that may be unavailable during these times.


Published on  and maintained in Cascade.