search keywords:

Helpdesk

By Phone:

  • 519 661-3800 or Ext. 83800
  • Mondays - Thursdays from 8:30 a.m. to 10:30 p.m.**
  • Fridays from 8:30 a.m. to 4:30 p.m.
  • Sundays from 4:30 p.m. to 10:30 p.m.**

**PLEASE NOTE: Phone support will not be available during the following periods:

  • Sundays of long weekends (e.g. Thanksgiving, Easter, etc.)
  • any holiday where the university is closed (e.g. over the Christmas Holiday period)

In Person at the Drop In Counter:

  • Support Services Building - main floor right inside the front doors
  • Mondays - Fridays from 8:30 a.m. to 4:30 p.m.

How to Find Us:

  • By Phone:
    • 519 661-3800 or Ext. 83800
    • In Person:
    • Support Services Building - main floor right inside the front doors
  • By Service Desk ticket:
  • By Webform (only if your password does not work to create a Service Desk ticket)

Published on  and maintained in Cascade.