Helpdesk

Get Help by Phone:

  • Mondays - Thursdays from 8:30 a.m. to 10:30 p.m.**
  • Fridays from 8:30 a.m. to 4:30 p.m.
  • Sundays from 4:30 p.m. to 10:30 p.m.**

**PLEASE NOTE: Phone support will not be available during the following periods:

  • Sundays of long weekends (e.g. Thanksgiving, Easter, etc.)
  • any holiday where the university is closed (e.g. over the Christmas Holiday period)

Get Help at the Drop In Counter:

  • Mondays - Fridays from 8:30 a.m. to 4:30 p.m.

How to Find Us:

  • By Phone:
    • 519 661-3800 or Ext. 83800
  • In Person:
    • Support Services Building - our drop in counter is on the main floor right inside the front doors
  • By JIRA:
  • By Webform (if your password does not work to create a JIRA ticket)
  • Ask WTS
    • askwts.uwo.ca - get immediate answers to some of our more common inquiries

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