Core Services (non-billable)

WTS Helpdesk

The WTS Helpdesk provides computing assistance for all faculty, staff, and students. The Helpdesk is the first place to call for troubleshooting, consulting, and WTS service dispatch.

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Infrastructure Services

WTS provides support of the main campus backbone cabling and equipment infrastructure (both wired and wireless), which includes usage and security monitoring, maintenance, and upgrades.

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Technology Services for Instructors and Students

WTS provides many free services for instructors and students.

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Technology Services for Researchers

WTS prepares quotes for grant applications (e.g. ADF, CFI) which require computing services or resources.

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Web Site Creation & Maintenance

Official Western websites are eligible to be created and maintained in Western's Web Content Management System - Cascade. This centrally funded web based application is available to all Western faculty and staff, excluding affiliates.

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Western Identity

All members of the Western community are provided with a Western Identity which includes access to Office 365 for email, calendars, and Office applications.

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Published on  and maintained in Cascade.