Core Services (non-billable)
WTS Helpdesk
The WTS Helpdesk provides computing assistance for all faculty, staff, and students. The Helpdesk is the first place to call for troubleshooting, consulting, and WTS service dispatch.
Infrastructure Services
WTS provides support of the main campus backbone cabling and equipment infrastructure (both wired and wireless), which includes usage and security monitoring, maintenance, and upgrades.
Technology Services for Instructors and Students
WTS provides many free services for instructors and students.
Technology Services for Researchers
WTS prepares quotes for grant applications (e.g. ADF, CFI) which require computing services or resources.
Web Site Creation & Maintenance
Official Western websites are eligible to be created and maintained in Western's Web Content Management System - Cascade. This centrally funded web based application is available to all Western faculty and staff, excluding affiliates.
Western Identity
All members of the Western community are provided with a Western Identity which includes access to Office 365 for email, calendars, and Office applications.
Published on and maintained in Cascade.
