Infrastructure Services

WTS provides support of the main campus backbone cabling and equipment infrastructure (both wired and wireless), which includes usage and security monitoring, maintenance, and upgrades. Usage, maintenance, and security monitoring is provided through the use of software and applications, as outlined below:

  • RAMP is a tool developed and maintained by WTS. It uses distributed management of centralized databases and services to improve the overall management and security of the campus network. The key feature is the delegation of authority to local administrators to manage and control their assigned views of the network.
  • The Central Western Windows Active Directory houses "userids" in the same format as the Western identity for all Western faculty, staff, and students. This Active Directory provides a central method of authentication and access control to Windows resources.
  • A Windows Server Update Service is provided by WTS. Any corporate or research windows desktop can be configured to automatically receive updates from this service. This offers an effective and quick way to ensure that desktops and Microsoft applications (such as Office) are up to date.
  • Antivirus software from Trend Micro is provided for Western desktops and servers that are covered under our license agreement. This agreement was negotiated to include Western University and affiliated University Colleges.
  • Western ROAMS (Remote Office Access Management System) is a client-less Virtual Private Network (VPN) solution which allows secure remote access to internal Western resources including desktops, file systems, and applications based on pre-defined access policies.

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