Add or Remove a device

Before you can change add or remove an authentication device, you must log into Western Identity Manager using your current authentication method:

  1. Browse to Western Identity Manager.
  2. Enter your Western User ID and Password.
  3. Click Login.
  4. Select the Security tab, Manage My MFA
    You will see screen listing all of your enrolled devices. 
  5. Select Launch Duo Manager

You are now logged into Duo's device management portal (DMMP) and will see the My Settings & Devices screen listing all of your enrolled devices. 

To add a new authentication device:

https://guide.duo.com/universal-enrollment#add-or-manage-devices

To remove an authentication device:

https://guide.duo.com/universal-enrollment#rename-remove-device

Please Note: You can't delete your only identity verification device.

Published on  and maintained in Cascade.