CTG Team member investigating an Audio Visual installation

Audio Visual Technical Support

Monday to Friday - 8:30 a.m. to 4:30 p.m.

Audio Visual Technical Support

Monday to Friday - 8:30 a.m. to 4:30 p.m.

CTG Team member investigating an Audio Visual installation

Audio Visual Technical Support

Monday to Friday - 8:30 a.m. to 4:30 p.m.

Audio-Visual Assistance & Information

519 661-2111 ext. 82222

For assistance with disruptions during an ongoing event, please call Ext. 82222 from any campus phone to reach the CTG team. Alternatively, you can submit a request through the Service Desk portal.

Classroom Technology Group

  • Information about classroom technologies that are supported by CTG
  • User-facing a/v system operation and connectivity
  • Issues with classroom a/v equipment
  • Classroom computer systems & peripherals (excludes GenLabs)
  • Installed microphones, batteries

UWO Network; Access, User Accounts:

519 661-2111 ext. 83800

Western Technology Services

  • Wirless & wired network access; issues; information and assistance
  • eLearning applications & instructional resources
  • Audience response 'clicker' training & assistance
  • GenLab computer systems
  • Information security 

Classroom Conditions:

519 661-2111 ext. 83304

Facilities Management 

  • Projection screens, whiteboards and chalkboards
  • Replacement chalk, erasers and dry erase markers
  • Electrical services, lighting & controls
  • Room temperature and air quality
  • Cleanliness, waste, and recycling