Accessing Voicemail

Once you're logged into your voicemail for the first time, you will be prompted through a one time tutorial during which you will record a name and personal greeting for your mailbox and change your pin (at least 4 digits).

LOGGING ONTO THE SYSTEM

  • From your on-campus phone:
    • Dial the internal system number, 83000 or press MESSAGE key
    • Enter your pin, followed by the # key
  • From another on-campus phone:
    • Dial the internal system number, 83000.
    • Press * to indicate that you have mailbox on the system
    • Enter your ID (ID = 5 digit extension), followed by the # key
    • Enter your pin, followed by the # key
  • From off-campus phone:
    • Dial 519 661-3000
    • Press * to indicate that you have a mailbox on the system
    • Enter your ID (ID = 5 digit extension), followed by the # key
    • Enter your pin, followed by the # key

SETUP OPTIONS

RECORDING YOUR PERSONAL GREETINGS

Standard Greeting

  • From the main menu
  • Press 4 to select Setup Options
  • Press 1 to select Greetings
  • Press 1 to record Standard Greeting
  • Record your greeting
  • Press # when finished recording

Other Greetings

  • From the main menu
  • Press 4 to select Setup Options
  • Press 1 to select Greetings
  • Press 3 to edit Other Greetings

Available Options

Number to Select Selected Option
01 Standard Greeting
02 Closed Greeting
03 Alternate Greeting
04 Busy Greeting
05 Internal Greeting
  • Record your greeting
  • Press # when finished recording

Note: When the Alternate Greeting is enabled messages cannot be left. When the Alternate Greeting is disabled, callers will hear your previously recorded standard greeting.

RECORD YOUR NAME

  • From main menu
  • Press 4 to select Setup Options
  • Press 3 to select Personal Settings
  • Press 2 to change your Recorded Name
  • Record your name
  • Press # when finished recording

CHANGE YOUR PIN

  • From main menu
  • Press 4 to select Setup Options
  • Press 3 to select Personal Settings
  • Press 1 to select Change PIN

LISTENING TO YOUR MESSAGES

  • From main menu
  • Press 1 to listen to New messages
  • Press 31 to listen to Saved messages
  • Press 32 to listen to Deleted messages
  • Press 7 to Delete message
  • Press 9 to Save message
  • Press # to skip to the next message

HELPFUL KEYS

Use these Keys anytime

  • Press 0 for voicemail HELP
  • Press * to Cancel or Back Up
  • Enter a pin containing minimum of 4 digits
  • Press # when finished entering your pin

Published on  and maintained in Cascade.