November 01, 2021

Jira Emergency Upgrade

In order to address Jira issues identified today (Nov. 1) which surfaced after a database update on October 31, Western Technology Services will be performing an emergency upgrade of the Jira service beginning at 12:01 AM on Tuesday, November 2nd. Jira will be inaccessible during the upgrade. (Read the full article)

November 01, 2021

MFA for Qualtrics begins on November 4, 2021

On November 4, 2021 Multi-Factor Authentication (MFA) will be enabled on Qualtrics, Western’s survey tool available at  https://mysurveys.uwo.ca. (Read the full article)

November 01, 2021

Jira Service Desk

WTS Service Desk is currently unavailable for customers to create tickets. Please call the WTS Helpdesk at 519 661-3800 with your questions. (Read the full article)


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