November 01, 2021

Jira Emergency Upgrade

In order to address Jira issues identified today (Nov. 1) which surfaced after a database update on October 31, Western Technology Services will be performing an emergency upgrade of the Jira service beginning at 12:01 AM on Tuesday, November 2nd. Jira will be inaccessible during the upgrade. (Read the full article)

November 01, 2021

MFA for Qualtrics begins on November 4, 2021

On November 4, 2021 Multi-Factor Authentication (MFA) will be enabled on Qualtrics, Western’s survey tool available at (Read the full article)

November 01, 2021

Jira Service Desk

WTS Service Desk is currently unavailable for customers to create tickets. Please call the WTS Helpdesk at 519 661-3800 with your questions. (Read the full article)

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