April 09, 2021

Help Desk Counter Update

The WTS Helpdesk Counter is currently closed due to the current province-wide stay at home order. Helpdesk support continues to be available by calling us at 519 661-3800 or by submitting a Jira ticket. (Read the full article)

March 28, 2021

Zoom accounts reverting to Basic

On Sunday, March 28, some campus users reported that their Western Zoom accounts had reverted back to a Basic account. This issue has been resolved. (Read the full article)

March 15, 2021

Microsoft Office 365 outage

On Monday, March 15th, Microsoft reported issues with users being able to access multiple Microsoft Office 365 services including Teams.  Western users were among those who reported difficulties. Microsoft is in the process of rolling back an update. (Read the full article)

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