WTS Rates Summary

WTS Service Agreement

WTS Rate Summary Internal Affiliate Comments
1) Technical Assistance - Dedicated Technical Support Person $48/hr $58/hr min. 1 day/week (some volume discounts)
2) Central File Storage and Print Services
2(a) Central File Storage $15/250GB/mth $30/250GM/mth Formly Walter
2(b) Print Sharing Only $1.00/mth/printer $2.00/mth/printer
3) Virtual Desktop Infrastructure (VDI) $14/mth + VDA lic (base config: 2 CPU/4GB RAM) $14/mth + VDA lic (base config: 2 CPU/4GB RAM) Does not include initial purchase of zero clients or additional disk space
SPSS Software: $9/desktop/mth
Additional RAM: $1/GB/mth
4) Western Domain Authentication no cost no cost
Network Access
5(a) Affiliate Workstation Connectivity n/a $10/yr Assessed for each Faculty/Staff/student FTE
5(b) Reznet Student Room Connections variable variable contact Reznet for information
6) Central Backup Recovery Services
Basic Service - 2 months retention $0.15/GB/mth
min. $15/svr/mth
$0.25/GB/mth
min.$20/svr/mth
7) Hosting Domain Name and Web Services
7(a) Domain and DNS Hosting no charge no charge Assistance avail. @T&M
7(b) Web Site Hosting setup: $150+
maint: $100/yr
setup: $150+
maint: $100/yr
7(c) Web Site Statistics setup: $150+
maint: $100/yr
setup: $150+
maint: $100/yr
8) Server Hosting and Maintenance
8(a) Hosting a Computer in the WTS Data Centre setup: $300/svr setup: $300/svr
8(b) Hosted Server
Configuration Maintenance
maint: T&M
Minimums apply
maint: T&M
Minimums applu
waived for Ded. Support
8(c) Hosted Applications
Virtual Server
maint
small config:
$50/mth
larg config:
$75/mth
additional disk: see 2(a)
maint
small config:
$50/mth
larg config:
$75/mth
additional disk: see 2(a)
Included disk space:
small: 10GB disk space
large: 50GB disk space
Price may change with specific requirement. Setup fees at T&M rates may also apply. Bulk storage also available (see Centeral File Storage)
9) Security Cameras 1-19 cameras: $7.50/camera/mth
20+ cameras: $5.00/camera/mth
1-19 cameras: $7.50/camera/mth
20+ cameras: $5.00/camera/mth
9(a) Installation and Image Hosting Camera network install & Client side config (T&M) Camera network install & Client side config (T&M) + $10/camera/mth Client side configuration charges waived for Dedicated Support Departments
Ancillary units, same charge as Affiliate
9(b) Camera Hardware Maintenance 1-19 cameras: $7.50/camera/mth
20+ cameras: $5.00/camera/mth
1-19 cameras: $7.50/camera/mth
20+ cameras: $5.00/camera/mth
10) Wiki Hosting $15/wiki space/mth
additional disk: $0.15/GB/mth
$15/wiki space/mth
additional disk:$0.20/GB/mth
Includes 2 GB disk space
11) Trend Antivirus No Charge $6/wkstn/year
12) SQL Database Hosting up to 2 GB of disk space: n/c
additional disk:$0.15/GB/mth
up to 2 GB of disk space: n/c
additional disk:$0.20/GB/mth
Rates for additional high performance disk available on request
13) Visix Digital Signage
Initial Purchase
Maintenance

Approx $2500
$40/mth/chnl player

Approx $2500
$50/mth/chnl player
Intial purchase does not include the installation of data lines
Maintenance includes hardware refresh
14) Papercut Printing Solution License costs where applicable License costs where applicable

WTS "As Needed" Service

WTS Rate Summary Internal Affiliate Comments
1) Techincal Assistance - Time and Materials $80/hr $80/hr
2) Web Services
2(a) Web Site Design and Development $80/hr $85/hr basic design with scripting
2(b) Web Application Development $80/hr $85/hr
2(c) e-Commerce Solutions/Credit Authorization and Payment
Simple PsiGate Communication Setup $249/yr + $0.25/trans $249/yr + $0.25/trans Fees paid to PsiGate
Full Programming and Hosting of Application $80/hr for dev + PsciGate fees $85/hr for dev + PsciGate fees Hosting fees apply ikf application runs on WTS server
e-Commerce Stub PsciGate fees only (see above) PsiGate fees only (see above) PisGate fees only (see above)
3) Additional Email Quota n/a n/a Effective April 1, 2016, no longer provided
4) Additional Web Space n/a n/a Costs to be revisited in 2016/17
5) WTS Computer Training Lab Rental $65/session $130/session Genlab Rental - please call for info
6) Software Site Licensing variable variable Sitelicense
7) Scannex Exam Scanning no charge no charge
8) Security Cabling $80/hr $85/hr Dedicated rates where application
9) Video Conferencing $100/session $100/session Possible additional usage charges

Billable WTS Telecommunications Services

WTS Rate Summary Internal Affiliate Comments
Note: Affliliate pricing applicable to off site units for all set and line options
1) Installation and Setup of Voice and Data Communications Lines
(i) Five (5) lines or fewer:
Voice/Data, suitable cable present
Voice/Data, new cable required (Cat 6)

$120/line
$365/line

$128/line
$378/line
* for installs involving asbestos, Time and Materials rates will apply
(ii) Greater than Five (5) Lines: Contact WTS for a quote Contact WTS for a quote Helpdesk x83800
Data Comunications Line Usage Services
2(a) Serial Data Lines
Intra-building $3/mth $3/mth See Services Document for description
Inter-building $6/mth $6/mth See Services Document for descripiton
2(b) Dark Fibre Optic Communications Lines $3/meter/yr $5/meter/yr
3) Telephone Line Usage Services and Features
3(a) Standard Telephone Service $25/mo/line $30/mo/line
3(b)Analog Telephone Line Service $27/mo/line $32/mo/line
Analog Extension $6/mth $6/mth
3(c) Enhanced Voice Mail Features
Standard voicemail services for analog lines or additional extensions $2.50/mth/line $2.50/mth/line
Additional voicemail message storage capacity $2.50/mth/group $2.50/mth/group
Additional voicemail greeting message length $1/mth/extension $1/mth/extension
3(d) Direct in Dialing (DID) $6/mth $6/mth
3(e) Teleconferencing variable based on service requested variable based on service requested see details in Service Document
4) Telephone Set Options $20/change $20/change $5 additional charge
M2008/C7941G (8 button set) $2.75/mth $3.50/mth
M2008HF (8 button set, hands free) $6/mth $7.50/mth
M2616/C7961G (16 button set) $20/mth $20/mth
Add on module for M2616 $30/mth $30/mth
Analog phone set, disk model $2.75/mth $3.50/mth
Long Distance Rates variable variable See Telecom
Other Telecom Services
6(a) Enhanced Voicemail Applications $2.50/mth $2.50/mth
6(b) Automated Call Distribution (ACD) $25/mo/ph $25/mo/ph For each ACD queue
6(c) ACD Reporting $25/mo/ws $25/mo/ws on user's workstation
6(d) Paging Interface interface: $27 + $1/mth/phone interface: $27 + $1/mth/phone
6(e) External Phone Ringers setup: $140 + $2/mth setup: $140 + $2/mth + Installlation charges
6(f) Consulting and Training $80/hr $85/hr

Core Services (Non-Billable)

WTS Rate Summary Internal Affiliate Comments
Customer Support Centre (Help Desk) no charge no charge
Instructional Technology Support no charge no charge
Research Support no charge no charge
Infrastructure Support no charge no charge
Major Servers and Services no charge no charge
Personal Computing Account with Email, Web, and Calendar no charge no charge
Remote Access no charge no charge
Other Services no charge no charge

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