Western's Central Email Service FAQ

Who is eligible for a Western email address?

Every active student at Western is entitled to a Western email address (e.g. user@uwo.ca).  Current staff and faculty also receive a @uwo.ca e-mail address and will use this in any official communications with students.

When do I get this?

An email address is created when:

  • an applicant who applied through OUAC transitions to a Western Student in the Student Administration system;
  • an applicant to graduate studies who is 'term activation' to a Western Student in the student administration system one month before their start date;
  • an individual returns to Western to study after a length of time;
  • an individual is hired by Western.

How is the @uwo.ca email used at Western?

All primary communications from the Registrar's Office, Dean's offices and departments will addressed to your @uwo.ca email. It is expected that you will keep your email in good working order.

How long do I have this email?

As a former student alumn this e-mail is provided to you for an indefinite period as long as you continue to use it. Upon graduation, you will retain your @uwo.ca email address with no action required by you.   Refer to Inactive Email for Life Accounts for more information on retention periods for former student alumn.

As an employee, by default you do not retain access to your Western email.

I have heard about Email for Life, what is it?

Your @uwo.ca is now Email for Life.  Upon graduation, you retain your Western email address with no action required by you.  Student who graduated prior to 2015 did not automatically retain their Western email address.  However, you can complete the Email for Life Request Form with Alumnni to have one created.  Check out Alumni Benefits for additional details on alumni service offerings.


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