Get More Help With Cascade CMS

Basic Cascade Documentation

Our basic Cascade documentation can be found under Basics in the left side navigation of any of our WTS Cascade web pages.  If this documentation does not provide you with the information that you need, we have more documentation available in a knowledge base available through the WTS Service Desk

Using Service Desk

Once you log into Service Desk, you will see a text box with the wording "What do you need help with?"

Type in a few keywords  (e.e. copying blocks) and you will be presented with some knowledge base articles that may answer your question. 

If you still cannot find an answer, simply click on General Cascade Support to create a ticket.  Once the ticket opens, complete the fields and then click the Create button at the bottom of the form.  You will receive email updates as we work on your ticket and you will have an opportunity provide more information in the ticket if necessary.

 


Published on  and maintained in Cascade CMS.