Western' Identity FAQ

Email Alias - Find out how to change your Western email address.

Staff/Faculty and Students who have completed an Official Surname Change can request an alternative email address known as an email alias.

Once the name change has been processed you can request an email alias for your Western Identity. An email-alias will allow you to send and receive email at firstname.lastname@uwo.ca. You can submit the request to the Helpdesk through Jira.

Preferred/chosen name - Find out how to change your preferred/chosen name on services; Microsoft, OWL, etc?

An individual’s “full name” is originally populated by official sources of record, either the Office of the Registrar as a student or Western Human Resources as an employee.

To get the full benefits of a preferred/chosen name change you will need to initiate procedures within Western Human Resources or Office of the Registrar. At present, the preferred/chosen first name is fully supported on the following services:

Western ONECard (replacement fee will apply)
Greeting on Student Center
Class Lists and Grading
Display name on Western email (@uwo.ca)
Display name on OWL
Display name on Western Directory – HR only

However, we can update your full name to your preferred/chosen name on your WTS identity. Note we cannot change your surname to anything other than what is listed in the official sources of record.

Western Identity After Graduation - What happens to your access after you graduate?

In the months leading up to your graduation, you will begin to receive email notification detailing the process of transitioning to a former student alumn.

This is a general list of Western Services that are maintained after graduation. If you have any questions, please contact your department or the Helpdesk.

You maintain:

Access to your @uwo.ca email address
Ability to log in to your Student Center to request transcripts, view past grades, etc.
Limited Library Account Services (for more specific list of Library Services, please visit Western's Library Alumni page)

Approximately 1 academic term after your graduation you will lose the following Office 365 services:

OneDrive, Teams (ALL documents such as OneNote stored within OneDrive MUST be transferred to another location)
Access to online Microsoft Office applications.
Microsoft Student Advantage (use of Microsoft Office ProPlus on personal devices)
OWL
Zoom

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