AI Chat and Writing Assistant (Copilot Chat) - WTS Service Catalogue

AI Chat and Writing Assistant (Copilot Chat) 🔗 Copied!

An AI-powered chat tool that helps users draft content, summarize information, and answer questions.

Service Description

Copilot Chat provides access to an AI-powered chat and writing assistant available to all eligible university users. It can help generate text, summarize documents and meetings, answer questions, and support everyday productivity tasks using general knowledge and permitted organizational information.

Please note, this listing is not for the licensed Microsoft 365 Copilot service, which provides deeper, in-application integration directly inside Word, Excel, PowerPoint, Outlook, and Teams. Copilot Chat does not have the same level of direct document or email automation as the paid Microsoft 365 Copilot offering.

Audiences: faculty staff students

How to Request or Use the Service

To request, submit a Jira ticket to the WTS Helpdesk.

What You Need To Use The Service

Requires a valid Western ID.
Requires a Microsoft 365 license.
Requires multi-factor authentication (MFA).

Service Details

Status:	Active
Service Availability:	24x7: Excluding scheduled maintenance windows
Maintenance Window:	Standard: Sundays 12am - 10am ET; Thursdays 12am - 7am ET
Feedback:	Share feedback on this service
Service Charges:	$290.43/user/year
Support Contact:	For support, submit a Jira ticket to the WTS Helpdesk.
Documentation:	Microsoft 365 Copilot \| Western Technology Services.

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