Students

Academic Integrity and Writing Support Tool (Turnitin)

A academic integrity tool used to evaluate written work against global research and student databases. Audiences: faculty students

AI Chat and Writing Assistant (Copilot Chat)

An AI-powered chat tool that helps users draft content, summarize information, and answer questions. Audiences: faculty staff students

Audience Response Tool (iClicker)

A real-time polling and response tool that engages students during in-person or virtual lectures. Audiences: faculty staff students

AV Technology Support

Support and consultation for technologies, systems, and operations in general university spaces. Audiences: external faculty staff students

AV Technology Training

Training and demonstrations for technology in general university spaces. Audiences: external faculty staff students

Cloud File Storage (Microsoft OneDrive)

Store, sync, and access personal work files from anywhere. Audiences: external faculty staff students

Collaboration and Meetings (Microsoft Teams)

Chat, meet, and collaborate with teams in one place. Audiences: external faculty staff students

Collaborative Grading Tool (Gradescope)

An online grading platform that streamlines the marking of exams and assignments. Audiences: faculty students

Cyber Security Awareness Outreach

In-person cybersecurity outreach activities on campus. Audiences: alumni external faculty staff students

Cyber Security Awareness Promotional Materials

Creation and distribution of cybersecurity posters, pamphlets and flyers for awareness. Audiences: alumni external faculty staff students

Cyber Security Awareness Training

Online cybersecurity training platform for staff, faculty and students. Audiences: faculty staff students

Cyber Security Consulting

Guidance on compliance, endpoint security, awareness and incident response for the Western community. Audiences: faculty staff students

Data Analytics and Business Intelligence (Microsoft Power BI) - License Request

Request a Microsoft Power BI license to access analytics and reporting tools. Audiences: faculty staff students

Document and Collaboration Tools (Microsoft 365) - License Assignment & Changes

Request changes to Microsoft 365 license assignments for users. Audiences: faculty staff students

Document and Spreadsheet Tools (Microsoft Office Apps)

Install and use essential office productivity software on your devices. Audiences: faculty staff students

Email (Microsoft Outlook)

Send and receive university email securely from any device. Audiences: alumni external faculty staff students

Engineering and Numerical Computing (MATLAB) - Licensed Access

Access MATLAB software through an institutional license. Audiences: faculty staff students

Groups and Mailing Lists (Microsoft Groups)

Create groups for shared communication, calendars, and collaboration tools. Audiences: external faculty staff students

Identity Management

Claiming, activation, lifecycle management and authentication-factor management for Western (People) identities (students, faculty, staff). Audiences: alumni external faculty staff students

Information Security Incident Response

Assistance managing and remediating information security incidents involving Western systems or data. Audiences: faculty staff students

IT Service Desk (WTS Helpdesk)

Frontline support for WTS-managed services and enterprise applications. Audiences: alumni external faculty staff students

IT Support (Computer lab-GenLab)

Student-accessible computing labs managed and maintained by Western Technology Services. Audiences: faculty staff students

Learning Management System (OWL Brightspace)

Western's learning management system for delivering course content and training. Audiences: faculty staff students

Learning Management System (OWL Sakai)

Western's legacy learning management system previously used to support course delivery and content sharing. Audiences: faculty staff students

Managed Printing Services (Papercut)

Enables centralized printing with usage tracking and cost recovery. Audiences: faculty staff students

Mathematics and Modeling Software (Maple) - Licensed Access

Access Maple mathematical modeling and computation software through an institutional license. Audiences: faculty staff students

Microsoft Power Automate Premium - License Request

Request a Microsoft Power Automate license to access workflow automation tools. Audiences: faculty staff students

Multimedia Discussion Tool (VoiceThread)

A cloud-based tool for creating and sharing interactive audio, video, and text-based discussions. Audiences: faculty students

Name Pronunciation Tool (NameCoach)

A tool that enables students and instructors to record, learn, and pronounce names accurately to support inclusive teaching. Audiences: faculty students

Network Time Synchronization

Keeps computers and systems synchronized to a reliable campus time source. Audiences: faculty staff students

Public Wired Network Port Management

Requires users to authenticate before accessing wired network services in public or shared spaces. Audiences: external faculty staff students

Research Network (High-Speed)

Delivers high-bandwidth, low-latency wired network connectivity to support data-intensive research needs. Audiences: faculty staff students

Scientific Illustration Tool (BioRender) - Licensed Access

Access BioRender scientific illustration tool through an institutional license. Audiences: faculty staff students

Secure Remote Access VPN (WROAMS)

Provides secure, encrypted remote access to campus systems and services. Audiences: external faculty staff students

Shared Calendars and Scheduling (Microsoft Outlook)

Manage scheduless, share calendars, and book rooms or resources. Audiences: alumni external faculty staff students

Statistical Analysis Software (SAS) - Licensed Access

Access institutionally licensed SAS statistical analysis software. Audiences: faculty staff students

Surveys and Data Collection (Qualtrics)

Survey platform for creating, distributing, and analyzing online surveys. Audiences: faculty staff students

Task Management (Microsoft Planner)

Organize tasks and track progress on individual or shared projects. Audiences: external faculty staff students

University Switchboard and Call Routing

Central point of contact for incoming telephone calls to Western. Audiences: alumni external faculty staff students

Video Sharing (Microsoft Stream)

Upload, share, and manage videos securely. Audiences: faculty staff students

Web Conferencing (Zoom)

Web conferencing access and support for meetings, classes, and collaboration across Western. Audiences: faculty staff students

Wired Network (Campus)

Provides reliable wired Internet and enterprise network access for approved devices across campus. Audiences: faculty staff students

Wireless Network (Eduroam)

Wireless network access for visitors from participating Eduroam institutions. Audiences: alumni external faculty staff students

Wireless Network (Western Community)

Enterprise wireless access across Western campus buildings. Audiences: alumni faculty staff students

Workflow Automation and Data Tools (Microsoft Power Platform)

Create dashboards, automate tasks, and build simple apps without coding. Audiences: external faculty staff students