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Desktop and Mobile Computing

AI Productivity Assistant (Microsoft 365 Copilot) - License Request
Request access to Microsoft 365 Copilot for eligible users. Audiences: faculty staff

AI Writing Assistance (Grammarly) - Licensed Access
Access Grammarly writing assistance tools through an institutional license. Audiences: faculty staff

Central File Storage
Provides secure, shared storage for files and data. Audiences: faculty staff

Centralized Printing
Provides shared print queues and printer access across campus. Audiences: faculty staff

Data Analytics and Business Intelligence (Microsoft Power BI) - License Request
Request a Microsoft Power BI license to access analytics and reporting tools. Audiences: faculty staff students

Diagramming and Flowcharts (Microsoft Visio) - License Request
Request a Microsoft Visio license for diagramming and visualization needs. Audiences: faculty staff

Document and Collaboration Tools (Microsoft 365) - License Assignment & Changes
Request changes to Microsoft 365 license assignments for users. Audiences: faculty staff students

Engineering and Numerical Computing (MATLAB) - Licensed Access
Access MATLAB software through an institutional license. Audiences: faculty staff students

IT Support (Computer lab-GenLab)
Student-accessible computing labs managed and maintained by Western Technology Services. Audiences: faculty staff students

Laptop Loaner Pilot for Travelling Researchers
Loaner laptops for Western researchers travelling internationally. Audiences: faculty

Managed Printing Services (Papercut)
Enables centralized printing with usage tracking and cost recovery. Audiences: faculty staff students

Mathematics and Modeling Software (Maple) - Licensed Access
Access Maple mathematical modeling and computation software through an institutional license. Audiences: faculty staff students

Microsoft Power Automate Premium - License Request
Request a Microsoft Power Automate license to access workflow automation tools. Audiences: faculty staff students

Microsoft Product - Non-Standard License Request
Request licensing for Microsoft products not listed elsewhere in the catalog. Audiences: faculty staff

Private Network
Enables secure outbound Internet access for approved devices using private network addressing. Audiences: faculty staff

Project Management Tool (Microsoft Project) - License Request
Request a Microsoft Project license for project planning and management. Audiences: faculty staff

Public Wired Network Port Management
Requires users to authenticate before accessing wired network services in public or shared spaces. Audiences: external faculty staff students

Remote Application Access
Allows users to access applications remotely without a full desktop. Audiences: faculty staff

Research Network (High-Speed)
Delivers high-bandwidth, low-latency wired network connectivity to support data-intensive research needs. Audiences: faculty staff students

Scientific Illustration Tool (BioRender) - Licensed Access
Access BioRender scientific illustration tool through an institutional license. Audiences: faculty staff students

Secure Remote Access VPN (WROAMS)
Provides secure, encrypted remote access to campus systems and services. Audiences: external faculty staff students

Secure University to Hospital Network
Provides a secure, encrypted network connection between approved Western and LHSC systems. Audiences: faculty staff

Site-to-Site VPN
Provides secure, encrypted network connectivity between campus and remote locations. Audiences: staff

Software License Activation (Windows and Microsoft Office)
Activates Windows and Office software on institution-owned devices. Audiences: faculty staff

Statistical Analysis Software (SAS) - Licensed Access
Access institutionally licensed SAS statistical analysis software. Audiences: faculty staff students

Virtual Desktop
Provides access to centrally managed virtual desktops using thin or zero clients. Audiences: staff

Wired Network (Campus)
Provides reliable wired Internet and enterprise network access for approved devices across campus. Audiences: faculty staff students

Wireless Network (Conference)
Temporary wireless networks for large-scale conferences and events. Audiences: external faculty staff

Wireless Network (Eduroam)
Wireless network access for visitors from participating Eduroam institutions. Audiences: alumni external faculty staff students

Wireless Network (Guest)
Sponsored wireless access for guests visiting Western's campus. Audiences: external faculty staff

Wireless Network (Western Community)
Enterprise wireless access across Western campus buildings. Audiences: alumni faculty staff students