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Identity Management 🔗 Copied!
Claiming, activation, lifecycle management and authentication-factor management for Western (People) identities (students, faculty, staff).
Service Description
This service covers the full lifecycle of user identities for individuals at Western University, including students, faculty, staff, alumni, and approved external users. Key activities include:
- Identity Activation and Claiming: Ensuring new users can securely claim and activate their Western identity.
- Provisioning and Access Management: Assigning appropriate access rights across campus systems and Single Sign-On (SSO) integrations.
- Authentication Management: Enrolling users in Multi-Factor Authentication (MFA), managing MFA devices, and enforcing password policies to maintain security.
- Lifecycle Management: Updating, maintaining, and de-provisioning identities as roles change or users leave the institution.
How to Request or Use the Service
To request Identity Management Support: Visit identity.uwo.ca.
What You Need To Use The Service
N/A
Service Details
| Status: | Active |
| Service Availability: | 24x7: Excluding scheduled maintenance windows
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| Maintenance Window: | Standard: Sundays 12am - 10am ET; Thursdays 12am - 7am ET |
| Feedback: | |
| Service Charges: | No cost |
| Support Contact: | Please submit a ticket to the WTS Helpdesk. |
| Documentation: |