Project and Work Tracking (Jira) 🔗 Copied!

Plan, track, and manage projects and work from start to finish.

Service Description

This service provides tools to plan work, track tasks, and monitor progress across projects of any size. It helps teams organize activities, assign responsibilities, manage timelines, and gain visibility into work status. The service is commonly used for project delivery, operational work, and ongoing service improvement across academic and administrative areas.

Audiences: faculty staff

How to Request or Use the Service

To request, submit a Jira ticket to the WTS Helpdesk.

What You Need To Use The Service

Requires a valid Western ID.

Service Details


Status:

Active

Service Availability:
24x7: Excluding scheduled maintenance windows
Maintenance Window:

Standard: Sundays 12am - 10am ET; Thursdays 12am - 7am ET

Feedback:
Service Charges:

$12.50 per space + $5 per user per month.

Support Contact:

For support, submit a Jira ticket to the WTS Helpdesk.

Documentation:

Provide feedback on the Service Catalogue