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Managed Printing Services (Papercut) 🔗 Copied!
Service Description
This service provides centralized printing capabilities, including web-based and email printing options. It supports printer usage tracking, user access control, and departmental charge-back or cost recovery. The service simplifies print management while improving visibility and control over printing activity.
How to Request or Use the Service
To request, submit a Jira ticket to the WTS Helpdesk.
What You Need To Use The Service
- Requires a valid Western ID.
- Requires a departmental print server.
Service Details
| Status: | Active |
| Service Availability: | 24x7: Excluding scheduled maintenance windows
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| Maintenance Window: | Standard: Sundays 12am - 10am ET; Thursdays 12am - 7am ET |
| Feedback: | |
| Service Charges: | One time purchase of Release Station license software: approximately $180/station for license and support to the end of the five year contact OR One time purchase of embedded MFD software: approximately $800/MFD for license and support to the end of the five year contract (NOTE: this software includes upgrade support for the term of the Western Papercut contract: to 2020. Renewal of the support only will be required after this time and is expected to be approximately 20% of the original cost of thesoftware/station) Print queues that print directly do not require additional licensing. Reimbursement of print revenue to department: Reimbursement will be based on the amount per page paid by the student, less HST remittance and administrative fees based on an agreed upon formula. |
| Support Contact: | For support, submit a Jira ticket to the WTS Helpdesk. |
| Documentation: |