Multifactor Authentication (DUO) - WTS Service Catalogue

Multifactor Authentication (DUO) 🔗 Copied!

Adds an extra layer of security by requiring a second step when users sign in.

Service Description

This service enhances account security by requiring users to verify their identity using a second factor, such as a mobile app prompt or passcode, in addition to their password. Multifactor authentication helps protect accounts from unauthorized access and is used for systems that require stronger security controls.

Audiences: faculty staff

How to Request or Use the Service

Request through the Self Service portal in Identity Manager.

What You Need To Use The Service

Requires a new request via self-service portal in Identity Manager.

Service Details

Status:	Active
Service Availability:	24x7: Excluding scheduled maintenance windows
Maintenance Window:	Standard: Sundays 12am - 10am ET; Thursdays 12am - 7am ET
Feedback:	Share feedback on this service
Service Charges:	No cost.
Support Contact:	For support, submit a Jira ticket to the WTS Helpdesk.
Documentation:	N/A

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