Remote Application Access - WTS Service Catalogue

Remote Application Access 🔗 Copied!

Allows users to access applications remotely without a full desktop.

Service Description

This service provides remote access to centrally hosted applications through managed session hosts. Users can launch approved applications without requiring installation on their local device. The service supports secure access, centralized application management, and consistent application availability.

Audiences: faculty staff

How to Request or Use the Service

To request, submit a Jira ticket to the WTS Helpdesk.

What You Need To Use The Service

Anyone requesting additional applications to be added to this service will need to provide software installation files and installation instructions.

Service Details

Status:	Active
Service Availability:	24x7: Excluding scheduled maintenance windows
Maintenance Window:	Standard: Sundays 12am - 10am ET; Thursdays 12am - 7am ET
Feedback:	Share feedback on this service
Service Charges:	No cost.
Support Contact:	For support, submit a Jira ticket to the WTS Helpdesk.
Documentation:	Pre-Planned WTS Computer Support Services Relationships \| Western Technology Services.

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