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Virtual Desktop 🔗 Copied!

Provides access to centrally managed virtual desktops using thin or zero clients.

Service Description

This service delivers centrally hosted virtual desktops and virtual desktop pools that users can access from thin or zero client devices. Desktop environments are managed, updated, and secured centrally, reducing the need for local device management. The service is well suited for labs, shared workspaces, and environments requiring consistent desktop configurations.

Audiences: staff

How to Request or Use the Service

To request, submit a Jira ticket to the WTS Helpdesk.

What You Need To Use The Service

Requires lab space and thin clients.

Service Details

Status:

Active
Service Availability:
24x7: Excluding scheduled maintenance windows
Maintenance Window:

Standard: Sundays 12am - 10am ET; Thursdays 12am - 7am ET
Feedback:

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Service Charges:
  • Infrastructure (base 2CPU and 4GB RAM): $14/desktop/month
  • Additional RAM: $1.00/GB/month
  • Additional Disk Space for storage of desktop images: $0.06/GB
  • Software (SPSS): $9.00/desktop/month
Support Contact:

For support, submit a Jira ticket to the WTS Helpdesk.
Documentation:

Pre-Planned WTS Computer Support Services Relationships | Western Technology Services.

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