Windows Updates and Software Distribution - WTS Service Catalogue

Windows Updates and Software Distribution 🔗 Copied!

Keeps university-owned Windows devices up to date with security updates and approved software.

Service Description

Centralized management for Windows endpoints across campus using Microsoft System Center Configuration Manager (SCCM) and Windows Server Update Services (WSUS). This service ensures secure, consistent, and timely deployment of operating system updates, patches, and approved software packages to university-owned Windows devices.

Audiences: staff

How to Request or Use the Service

To request, submit a Jira ticket to WTS System Administration.

What You Need To Use The Service

Available to Western or affiliate staff members with a role involing management of computer workstations and/or servers.

Service Details

Status:	Active
Service Availability:	24x7: Excluding scheduled maintenance windows
Maintenance Window:	Standard: Sundays 12am - 10am ET; Thursdays 12am - 7am ET
Feedback:	Share feedback on this service
Service Charges:	No cost.
Support Contact:	For support, submit a Jira ticket to the WTS Helpdesk.
Documentation:	N/A

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