Getting Started

Who Can Use Zoom?

Students*, faculty, staff, and affiliates.

*Students can use Zoom, but they cannot request license upgrades e.g. join by Toll-free dialing, Webinar, Large Meeting. 

Service Identiies are not eligible for Western Zoom license. 

Activate Your Western Zoom Account - you must do this before you can use Zoom at Western

To activate your Zoom account, open your web browser and go to

  • Click on Sign in
  • When prompted, log in on the Western WebLogin page with your Western Identity username (without the and your password.
  • Your Zoom account will be activated automatically and you will be taken to your Zoom Profile page.


NOTE: If you already have a Zoom account, you will receive an acceptance email to join Western's Zoom account. 

Install Zoom on your desktop or mobile device

The Zoom software is available for Windows and Macintosh desktop computers, Apple iOS devices, and Android devices.

Once you have installed Zoom, you can access Zoom either through a browser at or through the application on your computer or device.

Install Zoom on Your Computer 

  1. Download the app at After installing the app, you will see a login screen. 
  2. Click Sign In with SSO.
  3. When prompted for a domain, type westernuniversity
  5. Enter your Western Identity username and password. 
  6. If you're on a Windows computer:go to settings (gear on top right) and check “Start Zoom When I Start Windows.”

Install Zoom on a Mobile Device

  1. To install the Zoom app, go to for the iOS app or for the Android app.
  2. Tap Sign In.
  3. Tap the SSO option.
  4. When prompted for a company name, enter westernuniversity and click Continue.
  5. Enter your Western Identity username and password.  

For more information on using Zoom on a mobile device, go to

Log In to Zoom

To log in to Zoom go to .

Click on Sign in.

Type your Western Identity username (without the in the User ID box and type your password in the password box.

Click the Login button.

Your Zoom Profile page will open up and you will be able to schedule and join meetings.