Campus Email Relay to Microsoft 365 - WTS Service Catalogue

Campus Email Relay to Microsoft 365 🔗 Copied!

Routes email from campus systems to the university email service.

Service Description

This service provides an internal pathway for systems and applications to send email to Western's central email platform. It allows approved servers and devices within campus network ranges to relay email without individual user authentication. The service is commonly used by applications, monitoring tools, and automated systems that need to send notifications or messages reliably.

Audiences: faculty staff

How to Request or Use the Service

To request, submit a Jira ticket to the WTS Helpdesk.

What You Need To Use The Service

Requires an active Western mailbox.
Requires assessment of appropriate usage.

Service Details

Status:	Active
Service Availability:	24x7: Excluding scheduled maintenance windows
Maintenance Window:	Standard: Sundays 12am - 10am ET; Thursdays 12am - 7am ET
Feedback:	Share feedback on this service
Service Charges:	No cost.
Support Contact:	For support, submit a Jira ticket to the WTS Helpdesk.
Documentation:	Outgoing email settings for Servers, Multi-Function Devices, and third party applications \| Western Technology Services.

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