Phone Installation and Maintenance - WTS Service Catalogue

Phone Installation and Maintenance 🔗 Copied!

Installation and maintenance of campus phone services, including VoIP and analog systems.

Service Description

This service supports the installation, configuration, and repair of both VoIP and analog telephone services. It ensures users have reliable voice communication for offices, shared spaces, and specialized use cases. The service supports moves, changes, and ongoing maintenance of campus telephony systems.

Audiences: faculty staff

How to Request or Use the Service

To initiate the process, create a ticket with the WTS Helpdesk

What You Need To Use The Service

Able to create HD ticket.

Service Details

Status:	Active
Service Availability:	Business Hours: Mon - Fri: 8:30am - 4:30pm ET
Maintenance Window:	N/A: No defined maintenance window for this service offering.
Feedback:	Share feedback on this service
Service Charges:	On a Time and Materials Basis: $95 per hour for Internal $105 per hour for Affiliate
Support Contact:	For support, submit a Jira ticket to the WTS Helpdesk.
Documentation:	N/A

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