System Administration (Windows and Linux) - WTS Service Catalogue

System Administration (Windows and Linux) 🔗 Copied!

Provides centralized management and support for campus-hosted Windows and Linux servers.

Service Description

Centralized system administration for institutionally hosted Windows / Linux servers across campus. This service ensures secure, reliable, and optimized operation of physical and virtual servers supporting academic, administrative, and research workloads. It includes OS installation, configuration, patching, performance monitoring, troubleshooting, and lifecycle management, with integration to institutional security and compliance standards.

Audiences: faculty staff

How to Request or Use the Service

To request, submit a Jira ticket to WTS System Administration.

What You Need To Use The Service

None.

Service Details

Status:	Active
Service Availability:	Business Hours: Mon - Fri: 8:30am - 4:30pm ET
Maintenance Window:	Standard: Sundays 12am - 10am ET; Thursdays 12am - 7am ET
Feedback:	Share feedback on this service
Service Charges:	No cost for virtual servers hosted on the WTS central virtual server infrastructure.
Support Contact:	For support, submit a Jira ticket to WTS System Administration.
Documentation:	N/A

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