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VoIP Phones 🔗 Copied!

Provides business phone service using the campus data network.

Service Description

This service enables users to make and receive phone calls using Voice over Internet Protocol (VoIP) technology over Western's high-speed data network. It supports modern business phone features such as call forwarding, voicemail integration, and centralized management. VoIP phones replace traditional analog lines for most office phone needs.

Audiences: faculty staff

How to Request or Use the Service

To request, contact:

What You Need To Use The Service

Requires a campus data line & Departmental Approval.

Service Details

Status:

Active
Service Availability:
24x7: Excluding scheduled maintenance windows
Maintenance Window:

Standard: Sundays 12am - 10am ET; Thursdays 12am - 7am ET
Feedback:

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Service Charges:

  • Internal: $25.00 per month per line

  • Affiliate: $30.00 per month per line

  • Direct In Dialing (DID) Phone Number Pricing

  • For direct access from an off campus phone: $6.00 per month
Support Contact:

For support, contact:
Documentation:

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