Support & Contact Info


Service Desk & Request Form

The following is available in a PDF version.

Audio-Visual Assistance & Information:

519 661-2111 ext. 82222

Classroom Technology Group   https://wts.uwo.ca/ctg/

  • Information about classroom technologies that are supported by CTG
  • User-facing a/v system operation and connectivity
  • Issues with classroom a/v equipment
  • Classroom computer systems & peripherals (excludes GenLabs)
  • Installed microphones, batteries

UWO Network; Access, User Accounts:

519 661-2111 ext. 83800

Western Technology Services   https://wts.uwo.ca/

  • Wirless & wired network access; issues; information and assistance
  • eLearning applications & instructional resources
  • Audience response 'clicker' training & assistance
  • GenLab computer systems
  • Information security 

Classroom Conditions:

519 661-2111 ext. 83304

Facilities Management  https://www.uwo.ca/fm/client_services/index.html 


  • Projection screens, whiteboards and chalkboards
  • Replacement chalk, erasers and dry erase markers
  • Electrical services, lighting & controls
  • Room temperature and air quality
  • Cleanliness, waste, and recycling

Published on  and maintained in Cascade.