Release Notes

March 25, 2021

We have changed our policy and procedures on Service Identity Request to reduce the maximum User ID length to address Active Directory support of backwards compatibility.

March 14 & 21, 2021

Update to Oracle databases over standard Sunday maintenance windows Mar. 14 for new identity infrastructure & 21 for the legacy infrastructure.  

January 28, 2021

We have changed our policy and procedures on Service Identity Request to include real time feedback on

• browser javascript settings,
• the naming conventions and
• availability of userId’s being requested.

January 5 & 19, 2021  

A bunch of AODA accessibility updates e.g. labels on buttons for screen readers.

November 5, 2020 

Changed messaging on Success page from 'An email has been sent to your Western email account.' has been replaced with 'Please note there is an hour delay between activation and Office 365 service offerings.'

Application processes impacted

• https://identity.uwo.ca/activate-hr
• https://identity.uwo.ca/activate-he
• Activating a Service Identity

October 15, 2020

• The User ID has been added to steps 2-4; Policies, Set Answers, and Set Password steps of the student reset password wizard.
• The User ID size has been increased on the (results) step of the wizard.

Application processes impacted

• https://identity.uwo.ca/reset-my-password

February 27, 2020

• Employees activating their identity. The Activate My Identity process will now check to see if a one-time password has been set.
• Students resetting their password via ID Number and Pin has been updated to identities that have previously been activated.
• Users resetting their password via security questions and answers has been restricted to identities that have previously been activated
• Only identities that have previously been activated will be allowed to log onto Western Identity Manager
• Managing multiple service identities.
  • The max number of service identities that can be processed at a time has been restricted to 100.
  • The session time out for processing has been extended to 5 minutes from 1 minute.
  • This will mitigate session time out issues being experienced by users. I.e. Error 500s.
• Viewing service identities.
  • The email addresses assigned to a service identity have been added to the screen.
  • The view screen has been switched to 2 columns to give a better view of information.
  • The description field should wrap now if it is too long for the screen.
• Activating service identities.
  • The password displayed on the screen now has a more readable font.
• Resetting passwords on service identities.
  • The password displayed on the screen now has a more readable font.

January 10, 2020 

Improve messaging on activation to highlight userId

• The User ID has been added to steps 2-4; Policies, Set Answers, and Set Password steps of the activation wizards.
• The User ID size has been increased on the Activation (results) step of the wizard.
• The message when attempting to activate an already active identity has been improved.

Application processes impacted

• https://identity.uwo.ca/activate-he
• https://identity.uwo.ca/activate-hr

September 18, 2019

• Added logic to password last change date info box on home screen
• Updated message catelogue

August 1, 2019 

A list of changes from legacy identity system include:

• Look and feel overhaul.
• On first log in users are required to enter security answers.
• Student and Employee activation process now uses a wizard.
• Introductory email now sent out upon activation if role has Email service.
• Student Password Reset now uses a wizard.
• Users required to create their own passwords, no more system generated passwords.
• Ability to create WTS Service Desk tickets directly from application within the help icon.
• Non-Person Accounts (NPAs) are now referred to as Service Identities.
• Only one type of service identity, with or without email.
• Service identities will have their passwords changed upon expiry.