Document and Collaboration Tools (Microsoft 365) - License Assignment & Changes 🔗 Copied!

Request changes to Microsoft 365 license assignments for users.

Service Description

Use this offering to request, change, or remove Microsoft 365 licenses for existing users. This includes managing access to licensed Microsoft 365 applications based on role or eligibility. Microsoft 365 services are operated and supported by WTS. This offering focuses specifically on license management and does not describe Microsoft 365 service features.

Audiences: faculty staff students

How to Request or Use the Service

To use Microsoft Office 365: Either install Microsoft Office 365 or use the online version. Find more information on both options here.

What You Need To Use The Service

  • Software must only be used for Western academic purposes.
  • Software must be completely removed from your system once you leave the university.

Service Details


Status:

Active

Service Availability:
Business Hours: Mon - Fri: 8:30am - 4:30pm ET
Maintenance Window:

N/A: No defined maintenance window for this service offering.

Feedback:
Service Charges:

No cost

Support Contact:

For support, submit a Jira ticket to the WTS Helpdesk.

Documentation:

Provide feedback on the Service Catalogue