Account

Every active student at Western is entitled to a Western email address (e.g. {user}@uwo.ca).  Current staff and faculty also receive a @uwo.ca e-mail address and will use this in any official communications with students.

The email address is created when:

  • an applicant who applied through OUAC transitions to a Western Student in the Student Administration system;
  • an applicant to graduate studies who is 'term activation' to a Western Student in the student administration system one month before their start date;
  • an individual returns to Western to study after a length of time;
  • an individual is hired by Western.

All primary communications from the Registrar's Office, Dean's offices and departments will addressed to your @uwo.ca email. It is expected that you will keep your email in good working order.

In the months leading up to your graduation, you will begin to receive emails detailing the process of transitioning to an Alumni. 

This is a general list of Western Services that are maintained after graduation.  If you have any questions, please contact your department or the Helpdesk.

You maintain:

Approximately 1 academic term after your graduation you will lose the following Office 365 services:

  • OneDrive, Teams (ALL documents such as OneNote stored within OneDrive MUST be transferred to another location)
  • Access to online Microsoft Office applications.
  • Microsoft Student Advantage (use of Microsoft Office ProPlus on personal devices)

As an employee, by default you do not retain access to your Western email.

As a former student alumn, you have email for life!  Refer to Inactive Email for Life Accounts for more information on retention periods for former student alumn.

Student who graduated prior to 2015 did not automatically retain their Western email address.  However, you can complete the Email for Life Request Form with Alumnni to have one created. 

Getting Started

Select from the following options to be redirected to the relevant How Do I... page.

  1. Select Email Setup Guides if you need more information about how to access your account for email or calendar.
  2. Select Service Identity for Device in Private IP Space if the account is used on e.g. Printers, Multi-Function Devices or as a Mass Mailer.

Send on Behalf of a Mailing List

NOTE: The functionality Send on Behalf of a Mailing List is not supported in Office 365. If you send as another account or mailing list, see the "Send on Behalf of a Mailing List" process below for solutions in Office 365.

If you wish for emails to appear to be Sent As mailinglist@uwo.ca, review and select one of the solutions outlined below...

  1. Replace the Mailing List with a Service Identity
    1. Request a Service Account with the same email address as the Mailing List.
    2. A secondary Service Identity can be used by multiple accounts to send and receive email.
  2. Replace the Mailing List with an Email Alias
    1. All email from ServiceIdentity@uwo.ca will appear to be Sent As mailinglist@uwo.ca
    2. A personal Email Alias can only be used for one account. Contact the Western Technology Services Helpdesk to facilitate the creation of the Email Alias

Published on  and maintained in Cascade.