Managing a Service Identity's password

Introduction

Using Western Identity Manager any contact can manage the password for a Service Identity.  There are two options when managing a Service Identity password:

  • Change the password - This allows you to input a password that meets the Western Password Policy.  The entered password will be applied to all the selected accounts.
  • Reset the password - This will automatically generate a random password that meets the Western Password Policy.  A different password will be applied to each of the selected accounts.

The steps for both are described below.  

Steps

  1. Log in to Western Identity Manager using your personal credentials (NOT the Service Identity).  
  2. Select the Service Identities tab.
  3. Select the Search tab.
  4. Find the account(s) by searching by User ID, Life Cycle, and/or select an Expiration Date. To list all your accounts just click the Search button. 
  5. Place a check mark beside each of the accounts you would like to manage the password for, and select either Change Password OR Reset Password button from the bottom.
    1. If you selected Change Password, enter the new password into both the New Password and Confirm Password fields and click Change Password.
    2. If you selected Reset Password, continue to Step 4.
  6. A results page will display:
    1. If you selected Change Password, the page will display each User ID selected an a success/fail result.
    2. If you selected Reset Password, the page will display each User ID selected and the associated randomly generated password.  You may download these results by selecting Export CSV.  Otherwise you may log out or continue with other processes.

Published on  and maintained in Cascade.